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IT Tech in Waco, TX at Dirt Cheap

Date Posted: 9/25/2018

Job Snapshot

Job Description

Channel Control Merchants, LLC is now accepting applications for an IT TECH in Waco, TX.


  • Work with Microsoft products such as Outlook, Word, and Excel as well as different OS versions
  • Set up warehouse scanners
  • Travel to stores for preventative maintenance and repairs as needed
  • Support internal customer calls
  • Manage replacement inventory
  • Communicate daily with home office by email, text or phone call
  • Keep daily log of completed work and turn in each Monday morning
  • Be able to troubleshoot networking and data, voice, and video lines
  • Identify, troubleshoot and resolve hardware-, software- and network-related problems encountered by end-users of the corporate and store networks
  • Train end users on new software that our programmers roll out
  • Work with programmers to meet their needs in the network/server environment
  • Set up new computers (store servers, end user computers on the domain, others as needed)
  • Maintain and setup Zebra label printers including setting up reservations in the DHCP server
  • Work with ISP’s in our various stores and manipulate them to work properly with our firewalls
  • Troubleshoot camera systems in stores/warehouses
  • Troubleshoot and setup new VOIP phones
  • Help maintain compliance (software, hardware, etc.)

Job Requirements

  • Must be self-motivated
  • Must have a valid driver's license
  • Must be able to travel at all times
  • Must be able to stay overnight when needed
  • Must be willing to be on call 24/7
  • Must be willing to relocate
  • Must be able to lift 50 lbs
  • Must be able to climb ladders and work in places high off the ground
  • Provide customer service to all external and internal customers company wide
  • Initiate and take action to reply, resolve and follow up regarding customer service matters with all customers in a prompt manner
  • Must support all warehouse, store, and corporate IT needs
  • Must have working knowledge of wired and wireless routers
  • Must be able to repair/replace POS system in stores plus set up new stores as needed
  • Must be able to train assistant to take over in your absence

Area of work will be, but not limited to, the following: Mississippi; Alabama; Tennessee; Arkansas; North Louisiana; Texas; Florida; as well as assisting other areas as needed.

Pre-employment background check and drug screen required.

Benefits include Health, Dental and Life Insurances, 401(k), Vacation and Holidays after meeting eligibility requirements.